Re: Unexpected Charge for Disney+

Emma81 · ‎07-04-2020

I have been charged for Disney+ when it should have been free for 6 months. I am unable to speak to anyone about this as it is not classed as urgent!

jonsie · ‎07-04-2020

Sign into Disney and you should see O2 subscription

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Emma81 · ‎07-04-2020

I have been charged on my o2 bill when it should be free for 6 months

MI5 · ‎07-04-2020

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎07-04-2020

Have you claimed the extra or signed up with Disney?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Emma81 · ‎09-04-2020

No I have signed up through o2, the money is being charged on my o2 bill

O2

Unexpected Charge for Disney+

Roaming

Which carrier

Apple Watches bought directly from Apple

Device and air plan

suspected spam