SIM Only Contract cancellation

[mtb949]

I am looking to cancel my Sim only deal before the contract end, so am I right in saying that I will only be charged up to the end of the month of cancellation.

[Cleoriff · Accepted solution]

Hi @mtb949

If it's a 30 day sim only you have to give 30 days notice.

If it's a 12 month sim only contract then you will be liable for the costs remaining on your monthly tariff (for however many months you have remaining)

A guide on cancellation here

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

Hope that helps and welcome to the forum

[MI5]

@mtb949 this isn't O2 and we do not have access to your account details.

You can upgrade at anytime from any SIM only deal without costs but to leave may incur charges. 

If you are leaving and need to keep your number you need a PAC https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278 and you can always call customer services on 202 for any clarification on costs etc. 

[Marjo]

Hi @mtb949, it would be great to hear how you're doing with this and if you have any further questions?

[Mjt]

I want to cancel my end of contract sim card. Though can't get through to any body. Tried ringing various numbers but line just goes dead. Can anyone help. Mjt

[jonsie]

cancel by text

Guide: Cancelling Your Contract