UME LTD CHARGES

scrag89 · ‎07-12-2018

Hello my 4 year old son was playing games on my phone and all of a sudden I have charges from UME each week £4.50? how can I get this stopped and refunded?

Bambino · ‎31-03-2010

@scrag89 Please take a look at this link, and the website below it.

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

https://payforitsucks.co.uk/

I DO NOT WORK FOR O2

Cleoriff · ‎14-01-2013

@scrag89

Also contact customer services and ask them to place the following two bars on your account to avoid this happening again

Bar all Direct to Bill Debits
Premium Bar (calls to premium numbers, 090, 070 etc

Best of luck and welcome to the forum

*The Game Is On*

EmilieT · ‎18-04-2018

Hi @scrag89, and welcome to the forum! I hope you find the information above useful, but please do let us knwo if there's anything else we could help you with

→ Access for You: Registration - Find out how to register for our Access for You service.
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