UME LTD CHARGES

[scrag89]

Hello my 4 year old son was playing games on my phone and all of a sudden I have charges from UME each week £4.50? how can I get this stopped and refunded?

[Bambino · Accepted solution]

@scrag89 Please take a look at this link, and the website below it.

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

https://payforitsucks.co.uk/

[Cleoriff Level 85: Esteemed]

@scrag89

Also contact customer services and ask them to place the following two bars on your account to avoid this happening again

• Bar all Direct to Bill Debits
• Premium Bar (calls to premium numbers, 090, 070 etc

Best of luck and welcome to the forum

[EmilieT]

Hi @scrag89, and welcome to the forum! I hope you find the information above useful, but please do let us knwo if there's anything else we could help you with