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Level 1: Joiner
Posts: 1
Registered: ‎24-04-2018
Accepted Solution

End of Airtime Plan

How do you find out when your Airitme Plan ends as this is seperate to your Device plan? No way to do this online. What happended to the chat service?

Posts: 113,940
Topics: 568
Solutions: 15,330
Registered: ‎04-04-2012

Re: End of Airtime Plan

Your MyO2 will give you the end date (when you can upgrade) http://www.o2.co.uk/myo2 and chat is available on this link http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Level 1: Joiner
Posts: 2
Registered: ‎01-03-2014

Re: End of Airtime Plan

Not sure about yours, but in MyO2, hover over "Allowances and Recent Charges" and select Tariff and Allowances, the top box gives information about my current airtime tariff and the associated renewal date. Might be worth a try, but I don't have a device plan so it may appear differently. 

Level 49: Rootin' Tootin' 
Posts: 6,659
Registered: ‎26-03-2014

Re: End of Airtime Plan

Your Airtime plan only ends when you cancel the contract, either by porting your number away or giving notice of cancellation @Schmacks.
Your device plan has an end because it is in effect a 2 year loan to pay for the phone/tablet.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Posts: 0

Re: End of Airtime Plan

Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: End of Airtime Plan

Thanks guys for the useful pointers above slight smile Did you get some clarification about your Airtime and Device plans in the end @Schmacks?

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Level 1: Joiner
Posts: 1
Registered: ‎10-12-2018

Re: End of Airtime Plan

Hi guys


on this topic, just wondering.  My airtime contract is due for renewal next month.  Will this tariff carry over or do they cancel it and move me to a newer contract?


The one I am on now is perfect for me and a similar one is looking like being £7 per month more.



Posts: 96,978
Topics: 757
Registered: ‎14-01-2013

Re: End of Airtime Plan

The airtime carries on until you give 30 days notice. Obviously if you start a new contract the airtime on the od one will stop.

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