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Getting In touch

Wolseley1660
Level 1: Joiner
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on ‎06-12-2018 22:46

on ‎06-12-2018 22:46

Hi, Anyone know how you are actually able to get in touch with anyone at 02 ????

Been trying for three days. Last try on hold for 30 minutes before giving up. Live chat never seems to work. Hopeless.

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Bambino
Level 86: Prestigious
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on ‎06-12-2018 22:47

on ‎06-12-2018 22:47

@Wolseley1660 I think they've been a bit busy today....https://status.o2.co.uk/

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎06-12-2018 22:47

on ‎06-12-2018 22:47

Call between 8 and 8.30 am.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
In response to MI5
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on ‎07-12-2018 01:20

on ‎07-12-2018 01:20

Anything we can help with?

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Marjo
Former Staff
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on ‎10-12-2018 10:51

on ‎10-12-2018 10:51

Hi @Wolseley1660, just wanted to check if you were able to contact customer service in the end as it's been a few days since you last posted? As @jonsie mentioned above, perhaps the community could advice with your query? slight_smile

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