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Level 1: Joiner
Posts: 1
Registered: ‎07-12-2018
Accepted Solution

UME LTD CHARGES

Hello my 4 year old son was playing games on my phone and all of a sudden I have charges from UME each week £4.50? how can I get this stopped and refunded?

Level 63: Greatness Assured
Posts: 12,125
Registered: ‎31-03-2010

Re: UME LTD CHARGES

Posts: 69,177
Topics: 668
Registered: ‎14-01-2013

Re: UME LTD CHARGES

@scrag89

Also contact customer services and ask them to place the following two bars on your account to avoid this happening again

  • Bar all Direct to Bill Debits
  • Premium Bar (calls to premium numbers, 090, 070 etc

Best of luck and welcome to the forumWelcome

 

*The Game Is On*


Community Manager
Posts: 4,495
Registered: ‎18-04-2018

Re: UME LTD CHARGES

Hi @scrag89, and welcome to the forum! I hope you find the information above useful, but please do let us knwo if there's anything else we could help you with slight smile

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