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UME LTD CHARGES

scrag89
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Hello my 4 year old son was playing games on my phone and all of a sudden I have charges from UME each week £4.50? how can I get this stopped and refunded?

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Bambino
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Bambino
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Cleoriff
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@scrag89

Also contact customer services and ask them to place the following two bars on your account to avoid this happening again

  • Bar all Direct to Bill Debits
  • Premium Bar (calls to premium numbers, 090, 070 etc

Best of luck and welcome to the forumWelcome

 

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EmilieT
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Hi @scrag89, and welcome to the forum! I hope you find the information above useful, but please do let us knwo if there's anything else we could help you with slight_smile

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