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Level 1: Joiner
Posts: 1
Registered: ‎08-11-2018

Transferring mobile number

I have been advised to switch off the WiFi to enable number to be switched, is this at my router or on the new phone?

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Posts: 80,690
Topics: 574
Solutions: 3,895
Registered: ‎04-01-2009

Re: Transferring mobile number

Just switch off on your phone so you are using mobile data though I've never found it necessary to switch off WiFi for a number change before. Hope this wasn't live chat....

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Anonymous
Posts: 0

Re: Transferring mobile number

No need to switch off WiFi
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Anonymous
Posts: 0

Re: Transferring mobile number

@Petrus

 

Are you using an iPhone?

 

Go to Settings > Phone and update your number to your transferred number then switch the phone off and back on so that iMessage and Facetime update.

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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Transferring mobile number

Good morning @Petrus, and welcome to our Community! Wave

 

Did the advice above answer your question? How are you getting on with that number transfer?

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