on 08-11-2018 20:09
Solved! Go to Solution.
08-11-2018 20:11 - edited 08-11-2018 20:12
Hi @Tia yes, any O2 shop will provide the correct sim with your details on it.
You can get the phone from anywhere but it needs to be unlocked or on the O2 network.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
08-11-2018 20:14 - edited 08-11-2018 20:15
If you are on a sim only contract you can use any phone. This wont affect your tariff at all
I have been sim only for years now and have swapped my phone three times.
If the sim fits your new phone just use that....if not, you can go instore get a new sim and O2 will swap it over for you.
on 08-11-2018 20:16
Call into any O2 store and they will supply you the correct size sim and transfer your details and number. You may find your present sim can be pressed out to a nano sim if necessary.
on 08-11-2018 20:17
@Tia Most phones these days use nano sims. If that's what you have already, no need to do anything except put your old sim in your new phone. If your old sim is too large it may be a mini sim, so check to see if there are perforations on the sim, as you may be able to just pop the nano sim out of the mini and still use your old sim. Should any of that not work, an O2 store will give you the right sized sim and put all your account details and correct tariff on it.