Transferring balance

[Anonymous]

Hi Ive bent my sim card as I blocked someone but they could still text me. I want a new sim with different number and my balance to be transferred. 

Thank you

[MI5 · Accepted solution]

Pick up a new sim at an O2 shop and ask them to transfer your balance across at the same time.

[jonsie]

If usually takes 24 hours to transfer the balance and you may need to call customer service. 

[Anonymous]

Thank you. I wont be near an o2 shop inn the near future so can I purchase one somewhere else and call cust service to set up the transfer?

[Cleoriff]

You can get one here

https://www.o2.co.uk/shop/sim-cards and then you would need to do the sim swap to keep your number, It really is quicker popping instore

http://swapmysim.o2.co.uk/

[Bambino]

The OP doesn't want to keep her number. She wants a new one. If she can't get to an O2 store she needs to speak to Customer Service. http://www.o2.co.uk/contactus

[Cleoriff]

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@Bambino wrote:

The OP doesn't want to keep her number. She wants a new one. If she can't get to an O2 store she needs to speak to Customer Service. http://www.o2.co.uk/contactus

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Of course @Bambino (Note to self...read the opening post properly..)

[Bambino]

The OP was talking about transferring their balance, so an easy enough mistake to make @Cleoriff No harm, no foul.

I was a little confused by the first post as well. How do you block a number by bending the sim card? 

[Cleoriff]

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@Bambino wrote:

The OP was talking about transferring their balance, so an easy enough mistake to make @Cleoriff No harm, no foul.

I was a little confused by the first post as well. How do you block a number by bending the sim card? 

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I as relying on your expertise to tell me that @Bambino 

[MI5]

Well it's not selective but it will definitely block numbers