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Level 1: Joiner
Posts: 1
Registered: ‎10-09-2014

Text message

Dear all,
I need a help to understand my text messages charge.
I received a message today ,that there is a charge of £1.37 for sending 3 txt messages to 000000000001234
Please,can you advise what this number is?I have replaced my old phone with a new one and downloaded few free apps on the same date if this info is helpful but can not remember sending messages to this number
Thanks for your help
Silvi
Anonymous
Posts: 0

Re: Text message

Posts: 71,693
Topics: 677
Registered: ‎14-01-2013

Re: Text message

[ Edited ]

Hi @Silvi

It means you have sent a MMS instead of a text. (this is where you add emoji's etc to a simple text and it converts it to a multi media message). See help here

https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

Another thread on the community about the same thing

https://community.o2.co.uk/t5/Pay-Monthly/getting-charged-for-mms-to-000000000001234/td-p/310266

 

Edited to add, it's not a scam. It's showing a conversion number from sms to mms

*The Game Is On*


Highlighted
Posts: 87,646
Topics: 532
Solutions: 11,158
Registered: ‎04-04-2012

Re: Text message

@Silvi what it actually means is that you used a subject line heading when you composed your text message. 

You can turn off the subject line in message settings to avoid this happening again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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