Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Streaming from home camera

Recently bought a home security camera which works well. Have fast fibre broadband at home. I can clearly see uninterrupted footage from the home camera on my mobile when I'm at work on WiFi network and other WiFi networks. However when I try to use ...

Resolved! Sony Xperia Xa1

Anyone else had issues with touchscreen on this make of phone? Few forums about read online mentions common fault with XA1 interesting see any response on this. Also keep getting system restore error. Contact Sony directed. Had Sony android phones aw...

Resolved! Can't get 4G

I recently moved from TalkTalk 3G to O2 and am in a 4G area but my iPhone 7 only shows 3G! What do I need to do? Caan't find any help on the website!

Resolved! New contract instead of upgrade

Hey,I bought a new contract today through Mobiles.co.uk which is still on o2 but has a new number (rather than an upgrade). I'm going to ask customer services to transfer my old number to the new account. I can see what my new number is on the order ...

Resolved! Cancelling pay monthly deal

My pay monthly contract finished last month, and I'd like to move to another network. How do I go about this? I was last billed on 3rd August, so I'm now into the next month. I'm guessing I'll have to pay for the remainder of this month (won't I?). S...

Resolved! being over charged?

I started on a 12 month contract for £15 per month.keeps going up in price every month?Now there are loads of extra charges for phone calls and texts when I have unlimited minutes and unlimited texts.I even got charged for calling my house phone whic...

Resolved! O2 wifi calling

Will O2 load 02 firmware onto a new Samsung S7 (unlocked) to facilitate wifi calling? I have (and have had for years) an O2 contract but on this occassion got a new handset via another route. I'm not adverse to loading it myself but what little I've ...

Resolved! Help with viewing previous bills

Can anybody help me with viewing previous bills please? I have got as far as 'view previous bills' but when I click on my phone number, it tells me to choose which phone it is out of about 20 different options! My phone is very old and is not listed ...

4G in France

Can someone explain to me why I, as a long standing O2 customer, can't get any 4G in France? I just keep being told O2 don't support it, which is insane in 2017.... my pals in Virgin and Vodaphone are using the same French network and have no problem...

Resolved! Transferring number to a current O2 account to a new one

Hi guys, I have a query with regards to setting up a new account with O2, but holding onto the same number from a previous account where the contract has finished. I have been on various contracts with O2 for the past 7-8 years, but the contracts and...

O2

Forum Posts