on 09-06-2014 18:36
on 09-06-2014 18:36
Hello,
I know there are a few threads regarding this topic but they seem a few years old now and wondered if there was any new info on whether or not O2 plan to introduce this as a standard feature?
Most modern Smartphones have the option within their settings to receive delivery reports for text messages. These are usually confirmed on the senders phone with a small tick and indicate your friend has received the message you sent to them.
There are a few reasons why I find delivery reports useful and I'm sure I'm not the only one. One example is, if you know a message has not been delivered, you know your friends phone is possibly off and you can simply wait before sending them any more messages.
I realise you can manually type *#0 before every text message but this can be awkward and does not look very good when looking back through the messages you have sent.
In February, I came from BT (the carrier was Vodaphone, I believe) and they provided this simple network feature as standard. You could turn on the delivery reports option within your phones' settings and automatically get delivery notification whenever a message was sent, without the need to type in a special code before every single message.
If Vodaphone (and other carriers) can provide this feature as standard, why not O2?
Thank you.
Solved! Go to Solution.
on 04-10-2014 20:12
on 04-10-2014 20:14
on 04-10-2014 20:14
4 including the space - it doesn't always work wihtout it
on 04-10-2014 20:15
on 04-10-2014 20:15
@Anonymous wrote:
@jonsie wrote:The first three actually
Hope we are not about to embark on a war as to whether or not a space is a "character"!
Gerry
Well the text message counts it as one so in this instance it IS!
on 04-10-2014 20:57
on 04-10-2014 20:57
There's been many a war fought over space...:smileywink:
on 04-10-2014 21:01
on 04-10-2014 21:01
Now now....shake hands and make friends.....
Veritas Numquam Perit
on 04-10-2014 21:04
on 04-10-2014 21:04
on 04-10-2014 21:15
on 04-10-2014 21:15
on 07-10-2014 17:28
It still makes no sense as to why O2 do not do text reports. I now know that they do not but then again neither did 3 CA's who just told me I had a faulty phone. Nothing wrong with the phone at all but plenty wrong with Customer service training on O2.
on 07-10-2014 17:32
on 07-10-2014 17:32
@Anonymous wrote:Nothing wrong with the phone at all but plenty wrong with Customer service training on O2.
Pretty poor really - It's what you get for outsourcing I guess..... ? 😞
on 07-10-2014 21:29
I do not think the advisors were " outsourced " as they were all very well spoken Scottish people. Hardly an Indian call centre.
All I hope now is that the phones return safely and that I can forget about this debacle.