Solved: O2 Refresh/upgarde

Anonymous · ‎07-10-2014

Hi

I ve upgarded my tarrif. I have received galaxy S5 yesterday morning but still have no signal on the new sim card(a small one). Does any one know how long it takes to get it working? Thanks

MI5 · ‎07-10-2014

Do this mate http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎07-10-2014

Do this mate http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎07-10-2014

Once the signal goes off your old sim, keep rebooting the new phone every 30 mins or so to help the new sim become active quicker.
If you have any problems come back or contact CS http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-10-2014

Can I sell my phone back and upgrade to use the cash to pay towards the phone I want. Even if I can't upgrade for 2months

MI5 · ‎07-10-2014

Yes, you can use O2 recycle or any of the other methods of recycling or selling phones.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

L_W_Ward · ‎08-10-2014

Also try places like Cex for a good exchange rate.

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