Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Travel bolt on

Hi , does anyone know if the travel bolt on still works on the Isle Of Man?

Resolved! what do i have to do to make my phone work in america

Resolved! Airtime voucher

I bought two airtime vouchers thinking it was my top up. It hasn't come through ony balance. Do I have to ring someone at O2 to get it activated

O2 1st Quarter Subscriber Figure

The Daily Mail today report o2's nett subscriber base ROSE by 135000 during Q1.This follows the furore over OFCOM's announcements in January regarding mid term price increases and whether these are right or wrong.Whilst this was a slow down on Q4 thi...

Resolved! Simplicity SIM and changing handsets

Morning!On 17th May I'm due to switch over to O2 Simplicity ultd 12M 5GB 4G tariff. I'm currently using a HTC One X but over the next few months I'm going to switch to another HTC model or wait for the new iPhone in September.Other than needing diffe...

Payments

I am trying to use the automated payment service but is not available it keeps saying will transfer me to am adviser. Also the option to make a payment on the web isn't there? What's going on!

New, activate SIM showing no service

I got a new sim for my iPhone because I broke the last one trying to cut it... Called CS, got it activated yesterday around 3pm, but it's still showing no service when I turn the phone on. Should it take this long? Or does it sound like there's a pro...

Resolved! Web Top-Up not working

Can't access Web Top-Up.Link just gives me the spinning circle and a timeout.Accessing via O2 3G dongle.Obviously NOT 24/7 as claimed.

Self help guide: Is the network down for me or everyone?

Things to check before contacting O2:Try switching your phone off and on, to refresh your network connection. If this doesn’t help, try selecting the network manually, using your device’s settings.If you’re having issues in different areas, try testi...

Resolved! Can't use phone in Italy

I ve bought an iphone 4s in stratford and i cannot use in italy because it s blocked for o2 network .. and i need to use wind (italian network) what can i do?

O2

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