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Tesco Mobile coverage

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Anonymous
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on ‎13-01-2015 20:35

on ‎13-01-2015 20:35

Hi,

 

Google results from a few years ago say that Tesco Mobile has the exact same coverage as O2 (some bulk buy discount myth).

 

Yesterday some O2 person cold called me (sniffing out numbers on the network?) trying to sell me a contract & told me that Tesco only has access to 1 in 4 phone masts on O2's network?

 

Anyone know if this is true or just an attempt to encourage a deal? I see nothing on O2/Tesco sites to suggest such a limitation.

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jonsie
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on ‎13-01-2015 21:24

on ‎13-01-2015 21:24

O2 wifi hotspots are few and far between. Don't let that be a deciding factor...

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Anonymous
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on ‎13-01-2015 21:27

on ‎13-01-2015 21:27

If you have BT Broadband or Infinity at home then hotspots add value as there are over 5 million of them. As I recall o2 wifi only has about 4000.
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Anonymous
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In response to Bambino

‎13-01-2015 21:29 - edited ‎13-01-2015 21:35

‎13-01-2015 21:29 - edited ‎13-01-2015 21:35

@Bambino wrote:
@Anonymous wrote:

But if you're interested in 4G make sure you check the list of phones they support - there are meny they don't. You'll find a list in my posts in this thread:-

 

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/O2-in-Droitwich-WR9/td-p/838079

 

Although titled O2 in Droitwich, you'll find it expands to Tesco layter in the thread. I'm moving from Tesco to O2 so that I can get 4G on my handset, which is 4G ready but not supported by Tesco, even though I have a 4G ready SIM only contract!!

 

 

The list you supplied in the other thread relating to phones supported by Tesco for 4G is incorrect, or at the least, incomplete. I am on Tesco Mobile and I have a Motorola Razr HD,which was bought sim free, and which works absolutely fine on Tesco 4G. Where did you get that list from?


By doing another online order for a SIM only contract and clicking on the info button that now allows you to open a drop dowwn list of the phones they support............. Needless to say I didn't complete the order - I just wanted the list that they now provided !!

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Cleoriff
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on ‎13-01-2015 21:31

on ‎13-01-2015 21:31

@Anonymous wrote:

By doing another online order for a SIM only contract and clicking on the info button that now allows you to open a drop dowwn list of the phones they support.............

Maybe this is the list of phones they support now if bought new...Maybe @Bambino 's was on the list when he bought his...?...

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Anonymous
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on ‎13-01-2015 21:31

on ‎13-01-2015 21:31

I use bt infinity so have access to bt hotspots but to be honest i sometimes find them giving slow speeds and switch back to 3G/4G.
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Anonymous
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In response to Cleoriff

on ‎13-01-2015 21:34

on ‎13-01-2015 21:34

@Cleoriff wrote:
@Anonymous wrote:

By doing another online order for a SIM only contract and clicking on the info button that now allows you to open a drop dowwn list of the phones they support.............

Maybe this is the list of phones they support now if bought new...Maybe @Bambino 's was on the list when he bought his...?...

Could be - it occurred to me that perhaps Tesco only support the phones they sell or have sold. They never have sold the LG G3 as far as I'm aware hence it not being supported. Who knows? Not Tesco that's for sure !!

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MI5
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on ‎13-01-2015 21:37

on ‎13-01-2015 21:37

It is a weird one, for sure......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎13-01-2015 21:40

on ‎13-01-2015 21:40

@Cleoriff wrote:
@Anonymous wrote:

By doing another online order for a SIM only contract and clicking on the info button that now allows you to open a drop dowwn list of the phones they support.............

Maybe this is the list of phones they support now if bought new...Maybe @Bambino 's was on the list when he bought his...?...

I didn't buy my phone from Tesco. I bought it on Amazon sim free. At the time I bought it, I was an O2 customer on a legacy 3G contract, and then switched to Tesco Mobile. The phone is 4G ready, and when I put the Tesco Mobile sim in the phone I got 4G. 

The list on the Tesco site is confusing. It's incomplete.

I DO NOT WORK FOR O2



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Cleoriff
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on ‎13-01-2015 21:43

on ‎13-01-2015 21:43

Well in that case @Bambino ...I would have to agree...:smileywink:

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Anonymous
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In response to Bambino

‎13-01-2015 21:44 - edited ‎13-01-2015 21:47

‎13-01-2015 21:44 - edited ‎13-01-2015 21:47

@Bambino wrote:
@Cleoriff wrote:
@Anonymous wrote:

By doing another online order for a SIM only contract and clicking on the info button that now allows you to open a drop dowwn list of the phones they support.............

Maybe this is the list of phones they support now if bought new...Maybe @Bambino 's was on the list when he bought his...?...

I didn't buy my phone from Tesco. I bought it on Amazon sim free. At the time I bought it, I was an O2 customer on a legacy 3G contract, and then switched to Tesco Mobile. The phone is 4G ready, and when I put the Tesco Mobile sim in the phone I got 4G. 

The list on the Tesco site is confusing. It's incomplete.


I'm suggesting that Tesco only suppot phones they sell or have sold - it matters not who you actually bought it from.

 

I don't know how they do it. The LG G3 is a pretty sophisticated device and is most definitely 4G ready! With a Tesco SIM card in it allows 2G and 3G only. With an O2 SIM card in it allows 2G, 3G and 4G. It's that simple. Whether the Tesco list is fully up to date or not I wouldn't know. I do know that Tesco doesn't know either ...... Which says it all really slight_frown

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