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Posts: 106,305
Topics: 556
Solutions: 14,026
Registered: ‎04-04-2012

Re: Strange mobile calls all day

No idea, but if not a scam it still needs investigating as to why it's happening.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 4
Registered: ‎14-06-2018

Re: Strange mobile calls all day

Ok, i've PM'ed all community managers (sorry for spam) it's very annoying. What's also strange is that my billing is not showing any calls made to anyone other than I'm aware of. So it's either call routing or some form of spoofing.

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Level 1: Joiner
Posts: 2
Registered: ‎14-06-2018

Re: Strange mobile calls all day

I've spoken to the customer service team this morning and they've said it's not possible.  Well it quite clearly is, oh and no calls show up on my billing either.

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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Strange mobile calls all day

Hi @sngx, and thanks for your PM slight smile I've passed the details on and will share any info I get on this with you.

 

@worriedmum & @Lifepreserver If you have some examples of these numbers, I'd really appreciate if you could send them my way via a Private Message as well so I can get this looked into better!

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Level 1: Joiner
Posts: 4
Registered: ‎14-06-2018

Re: Strange mobile calls all day

@EmilieT thank you! Smiley Happy Call seems to have stopped after 12:09. Fingers crossed.

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Level 68: Extraordinaire
Posts: 15,615
Registered: ‎31-03-2010

Re: Strange mobile calls all day

@worriedmum@Lifepreserver@sngx If you Google the issue, you'll find that number spoofing is a worldwide problem, with no definitive solution at this point in time.

I DO NOT WORK FOR O2



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