Solved: Stop Voice Mail

Anonymous · ‎10-12-2017

Hi

I've been with O2 for years. I eventually upgraded to a smart phone in June this year time. Every time I open my phone I have a Voice Mail. I have been on O2 chatline and been in O2 shop. I still get a voicemail. Anybody got any idea how to stop it ? 1760 syas I have no messages but I still have it on my screen

Ramon

MI5 · ‎10-12-2017

You need to call yourself from another phone and leave a voicemail message.
Then dial 901 to listen to it and delete it.
This will unstick the stuck one you have.
More help here https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎10-12-2017

Try phoning your mobile from another phone then leave a voicemail then delete the voicemail from your phone which should delete the notification

MI5 · ‎10-12-2017

You need to call yourself from another phone and leave a voicemail message.
Then dial 901 to listen to it and delete it.
This will unstick the stuck one you have.
More help here https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎11-12-2017

Hey @Anonymous did the above advice help remove the voicemail icon from your phone?

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