Solved: changing bank details

Anonymous · ‎11-12-2017

Trying to change my bank details online for pay monthly but it keeps resetting to the old ones after I press accept! any ideas? thanks

MI5 · ‎11-12-2017

Try calling customer services for them to help with it.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-12-2017

Try calling customer services for them to help with it.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎11-12-2017

Maybe a system glitch or its not accepting the new bank details. Call rather than use live chat.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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