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on 19-08-2020 20:33
I have stac code from previous provider. I don't wish to keep my old number. Who do I give the stac to . Is it o2 as I already have new number
thanks
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on 19-08-2020 20:36
You still need to give it to O2 who will then cancel with your old network.
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Use the keep my number form anyway or calll customer service on these numbers Guide: Coronavirus Community Help and Support
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on 19-08-2020 20:36
You still need to give it to O2 who will then cancel with your old network.
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Use the keep my number form anyway or calll customer service on these numbers Guide: Coronavirus Community Help and Support
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 26-08-2020 08:40
Hi @Hayleygem13 , it's been a week since you posted about your STAC code, so I just wanted to ask if everything went ok with it in the end? Did you have any lingering questions the community could help with?