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Hi @Davec2
Have you followed the process outlined in this guide?
https://community.o2.co.uk/t5/How-to-Guides/Sim-Swap-a-mini-guide-2017-update/ba-p/1060675
- 122901 Posts
- 826 Topics
- 7468 Solutions
Hi @Davec2
Have you followed the process outlined in this guide?
https://community.o2.co.uk/t5/How-to-Guides/Sim-Swap-a-mini-guide-2017-update/ba-p/1060675
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Hi @Davec2 and welcome to the forum 
Let us know if the advice from @Cleoriff linked to was enough or if you need further help!
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