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Level 1: Joiner
Posts: 5
Registered: ‎13-09-2014
Accepted Solution

Roaming?

Just wondering what experience people have had with O2 and roaming.

Especially those with the new countries included like USA.

Was really wondering what speeds were like to use, but also any info on the allowance of data when abroad?

From looking around it looks unlimited, but can't see how they can offer unlimited roaming abroad .

Cheers
Posts: 88,231
Topics: 532
Solutions: 11,384
Registered: ‎04-04-2012

Re: Roaming?

In the EU you can use your UK allowances fully without any restrictions.
Outside of the EU in o2 travel destinations you get unlimited throttled data and 120 mins of calls and texts.
Throttled data speeds are around 0.5 Mbps so only suitable for email and messaging services really.
https://community.o2.co.uk/t5/How-to-Guides/EU-Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quo...

https://community.o2.co.uk/t5/How-to-Guides/O2-Contract-with-O2-Travel-Inclusive-75-Free-Countries-a...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Posts: 72,723
Topics: 686
Registered: ‎14-01-2013

Re: Roaming?


@mobilemandan wrote:
Just wondering what experience people have had with O2 and roaming.




@mobilemandan

There are also different charges for people travelling to countries outside the EU

These can be found here

http://international.o2.co.uk/internationaltariffs/travelling_abroad#

The other advice we always give, is to make sure voicemail is turned off before you travel, particularly if travelling outside the EU.

Dependent on what country you travel to and if on international rates, you could be charged for receiving the voicemail and again for listening to it. Turn it off by dialling 1760.(back on 1750)

Finally, it's always best to use Wifi wherever you are. You can keep in touch with family and friends using Messenger, Whatsapp and Skype if you make sure they have those apps as well.

 

*The Game Is On*


Community Manager
Posts: 5,389
Registered: ‎18-04-2018

Re: Roaming?

Hi @mobilemandan Wave 

 

@MI5 and @Cleoriff shared a lot of detailed info on roaming above, which should definitely help! I hope this will answer your questions, but please do let us know if you still need some clarifications slight smile

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Level 1: Joiner
Posts: 5
Registered: ‎13-09-2014

Re: Roaming?

cheers everyone for the comments.

 

Still a little confused about the non EU roaming, is there a speed cap and is there an allowance cap?

 

Saw somewhere 150MB a day, but then later on saw that the cap was removed.

 

Cheers Smiley Happy

Posts: 88,231
Topics: 532
Solutions: 11,384
Registered: ‎04-04-2012

Re: Roaming?

No restrictions in amount of data just speed restrictions as I mentioned in my first reply above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 5
Registered: ‎30-10-2019

Re: Roaming?

0.5mbs roaming speed in USA
TOTAL JOKE!