Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Why the price discrepancy between an airtime contract when bought with a device and sim only?

I'm looking at an upgrade at the moment, and I don't get why when upgrading direct with o2 the airtime portion of the contract is more expensive than the same amount of minutes/messages/data on a SIM only deal. The discrepancy is quite a bit in the c...

Resolved! Amount of mobile data

Just got the app set up and says I only have 30gb of data per month however my contract is for 90gb of data per month ?

Paying my bill from overseas account

I am now living overseas in New Zealand and wish to clear my o2 bill and close the account but there seems to be only an automated system on the calls and using myo2 does not allow me to pay the bill using my nz card, as I no longer have a UK account...

Resolved! trying to pay ny bill

struggling to pay my bill its syaing calls are diverted but cannot connect through any numbers

Resolved! Family Plan

So I got my First Tablet on the 20th September 2018 and got my 2nd Tablet on the 30th Janaury 2019 and I've now taken out a sim only to use in my S10+ dual sim phone (8th March 2019) the 2nd tablet did have a three months free offer on so If I'm corr...

Resolved! Incoming Call history

Hello, I’m trying to find my incoming call history for the past 3years. Is there any way of doing this? I’ve found my outgoing history via my bills but this doesn’t show incoming calls. I’m a pay monthly customer. Any help would be appreciated. Sean

Resolved! Add another phone to my account

Can I add a second phone for my wife to my account?

Resolved! Change my mind

I got a pay monthly sim a couple days ago but I changed my mind and I want to go back to my pay as you go

iPhone 11 - data not working after sim activation

I upgraded my phone to an iphone 11 pro and activated a new sim on Saturday but although the screen shows a 4g symbol and strength bars I cannot access the internet or get any apps to work. The mobile data seems to not work! I have spent hours on liv...

Resolved! 4G

Why has my 4g been turned off on calls suddenly when I’ve upgraded my phone and contract

O2

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