Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237242 Views
  • 2 replies
  • 2 kudos

Resolved! Want to Keep Same Number, But End Contract?

Hello, My Pay monthly contract ends later this month. I'm still yet to decide what to do. I was paying around £46 each month for my phone, but would prefer a better deal, and a bit less costly, though may honestly just do pay-as-you-go. Anyway, whils...

xLukex94 by Level 1: Joiner
  • 3371 Views
  • 3 replies
  • 0 kudos

Resolved! Switching to 5G when it becomes available

Hi, I have just pre-ordered the Note 10+ 5G. I know that it will be on a 4G plan as 5G isn't going to be up and running till October. My question is would I need to pay off my 4G plan in full before I can switch to a 5G plan when it becomes available...

Resolved! Old bill

Hi, I need to access the 'full itemised' previous bill for June this year. The APP seems to only have the full breakdown for the current bill

Dannyg by Level 1: Joiner
  • 1034 Views
  • 3 replies
  • 0 kudos

Perks at work code

Hi, I have recently taken a contract from O2. I have a discount code from perksatwork. However, I don't have any company code. When I messaged 61202 with my company's name, it's not found. So is it like perksatwork code is no longer valid for O2 or t...

O2 to o2 number

Yesterday, I phone o2 to migrate my number. Was told it would be done in 24 hours. Today the signal on my old phone had stopped, but my new phone hasn’t. It’s still the new number. Any idea on how long before the number will be on my new phone?

Resolved! Bills

I just started a new contract yesterday and have a bill due soon for £62 ish, when is my new bill amount due after that for new contract? I need to know when direct debits will be coming out

Bev1 by Level 1: Joiner
  • 2083 Views
  • 5 replies
  • 0 kudos

Resolved! No internet abroad

I can call and text but I get an error message “could not activate mobile data network” you are not subscribed to a mobile data network.

Resolved! Charged for service I never signed up for.

Hi everyone,so last night I received the following text from number 65065:“FreeMsg: Thank you for subscribing to unlimited access to gaming portal for £4.50 from Lorena Medienagentur until you text STOP to 65065. HELP? 02071369915. Charge applied to ...

ro1 by Level 1: Joiner
  • 5728 Views
  • 7 replies
  • 1 kudos

charge for call i haven't made

I have been charged £53 for a call i didn't make the number is [removed]. It corresponds to the USA country code and it comes up (in google) that it is a fraudulent number have you came across this number before? i am requesting O2 to cancel the char...

Roby2019 by Level 1: Joiner
  • 2073 Views
  • 6 replies
  • 0 kudos