Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Close the account

I have been transferred overseas and I need to close the account in order to open a local mobile phone contract. Can someone please let me know how to do that? Many thanks. Rui

Resolved! o2.auth72.com

I just had a text from o2.auth72.com telling me my latest bill could not be processed by my bank and to update my info via this site. I am sure this is a scam but I find it interesting that I have only just swapped my mobile provider over to O2 in th...

WhatsApp 4g calls

Hi, when trying to make Whatsapp voice calls over 4g it tells me that it's not supported by my cellular network. Any ideas on how to resolve this? I don't believe it to be a phone setting as I have tried everything. Wifi/4g calling, uninstall, clear ...

Resolved! Billing questions

when does my bill come out of my bank each month and am i entitled for a upgrade

Resolved! Spending Cap

I want to try and put a spend cap on my phone so I don’t ever go above my monthly tariff, how do I do this?

Resolved! contract

My 24 month contact is due to end next month. I don't want to upgrade. Will I still be charged the same as I am now? Have searched the site but cannot find anything that helps me.

Resolved! Damaged phone

My phone was run over by a car and all is lost including the SIM card. Can I get a replacement sim from you?

Resolved! Transferring my number to a new network whilst in contract.

Hi, I am seeking to transfer my mobile number to a different network but still keeping my exiting o2 line. Is it possible to transfer my number to the new network, and also obtain a new number from o2 thereby keeping the contract open? Thanks,

Changed billing address with O2 and bank, now can't pay bill

So I accidently cancelled my direct debit a couple of years ago, and have just paid my bill every month manually through the myO2 app with the same card, and it's been absolutely fine. Then today, I've had an issue in that it can't process my payment...

Resolved! Data plan

If I take out a new 36 month contract, is the contract for just the phone, the plan or both

O2

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