Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Unable to claim the free gift

Bought a new iPhone and got a leaflet through with the code to claim the free gift.I’ve been trying for 2 days straight now.. I can fill in all the details but can’t submit it. Keep saying “ session might have timed out, try again”What’s the point of...

Resolved! direct debit date

can i change my DD Date please Thank you Kerrie

Resolved! Change Payment Date

Hello, I'm wanting to change my payment date to the 1st of every month to help ensure sufficient funds are available every month in the account to cover my bill. Regards.

İnternational calling

We added our 12 months contract 3 pound to call Turkey but we did not calling Turkey? Why? What could we do to call Turkey? Could we need make an another things?

Resolved! Voicemail Notifications Broken

Hi All,Just wondered if anyone could help?I am no longer receiving voicemail notifications on time. They can arrive upto 2 days after the messages were left if at all. I tried calling the O2 helpline, after spending 20 mins on the phone, they confirm...

Resolved! ZTE MF65M

Hi, I have forgotten my pass word for my internet dongle ZTE MF65M. I have tried three attempts and all were wrong. I want access so I can pair it to my Echo. Many thanks Sammie

Resolved! Second phone to add to contract

Is it possible to get a second phone one for business and one for everyday use

Resolved! Track

How can you track your order?

Resolved! Changing my number

Hi I want to keep my tarif and I would like to change my number how do I do this

Resolved! Voicemail - rejected call

I have an iPhone Xs. If I ignore a call it correctly gets sent to voicemail. However if I click on "decline" when I receive a call, the caller gets a user busy message and gets hung up. Shouldn't the call be diverted to voicemail if click on reject? ...

O2

Forum Posts