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on 20-05-2019 18:03 - last edited on 21-05-2019 08:35 by EmilieT
I came out to Greece (from the UK) knowing my sim only contract would be due for a payment by the 20th May (halfway through the holiday). I have ran out of data and paid my bill off hoping it would refresh my 5GB of data like it normally does. The data I had left before the bill was due did work in Greece, but stopped when it ran out and hasn't been renewed. How can I get this sorted so I can get my data back for the remainder of my holiday? Thanks
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20-05-2019 18:22 - edited 20-05-2019 18:24
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20-05-2019 18:22 - edited 20-05-2019 18:24
The only way to get this sorted is by calling customer services. It's a free call
https://www.o2.co.uk/contactus
Or you can go into My O2 and add a data bolt on http://www.o2.co.uk/myo2
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20-05-2019 18:22 - edited 20-05-2019 18:24
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20-05-2019 18:22 - edited 20-05-2019 18:24
The only way to get this sorted is by calling customer services. It's a free call
https://www.o2.co.uk/contactus
Or you can go into My O2 and add a data bolt on http://www.o2.co.uk/myo2
Veritas Numquam Perit
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on 20-05-2019 19:39
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on 20-05-2019 19:39
Try rebooting your phone.
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on 20-05-2019 19:59
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on 20-05-2019 20:08
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on 20-05-2019 20:08
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on 21-05-2019 08:56
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on 21-05-2019 08:56
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

