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Returns

Iharris22
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How long after O2 has received your return handset does it take to update the system? It was received this morning at 8am 

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MI5
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@Iharris22 

At least a week and more likely two.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Iharris22
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@MI5 oh gosh hopefully not as I haven’t got a phone

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MI5
Level 94: Supreme
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Chase them up @Iharris22 

but from the past experiences, they aren't always quick.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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