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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 330170 Views
  • 2 replies
  • 2 kudos

Sim not working

Good morning my sim is not working It is saying not registered on a network

62 by • Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos

Resolved! Scam?

I had a phone call from 02039745149 today, offering a discount on my monthly O2 bill. They sent a text and then an email with a link to https://o2updates.co.uk where I would have to enter my O2 username and password. This looked dodgy, so I did not e...

FRS by • Level 1: Joiner
  • 1029 Views
  • 1 replies
  • 0 kudos

SIM Card order

Hi I order SIM card. Received my contract, gone through payment and credit check. The payment didn't leave my bank despite I approved it on the app at the time of purchase. I got on screen message saying order being processes and should receive it fo...

delivery of new phone

hi, i have a delivery date for today to recieve my new device, my contract also states i should recieve 25gb of data which hasnt happened, is there any update on when my new device will be delivered and my contract changed over?

blair935 by • Level 1: Joiner
  • 490 Views
  • 1 replies
  • 0 kudos

Esim

Hi I have lost my phone with my eSIM loaded on it. I have another phone i can use. Can the eSIM be transferred to this phone?

Tommy1987 by • Level 1: Joiner
  • 405 Views
  • 1 replies
  • 0 kudos

Order update

Can i get update when i recived my order 

Arkxen by • Level 1: Joiner
  • 508 Views
  • 1 replies
  • 0 kudos

Rolling plan

How do I cancel my rolling monthly plan ? 

Dyl10 by • Level 1: Joiner
  • 479 Views
  • 2 replies
  • 0 kudos

new order click and collect

i ordered a new phone on the 27/08/24 for click and collect on the 28/08/24 and i'm still waiting for the message to say it's time to collect i can't get though to the store i just keep getting text messages saying sorry your order has taken a little...

nic101 by • Level 1: Joiner
  • 740 Views
  • 3 replies
  • 0 kudos
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