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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237657 Views
  • 2 replies
  • 2 kudos

Resolved! Contract

i want to cancel my contract how do i do this

jessie3 by • Level 1: Joiner
  • 194 Views
  • 1 replies
  • 0 kudos

esim

called 02 regarding my esim and i still have nothing after 2 daysany one else have this issue

gary1968 by • Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos

£1 earphones offer

When I upgraded there was an offer for a set of beats earphones for £1. It said I would receive an SMS with a code within 30 days, it’s been over that now and nothing received. Can anyone help on how to resolve it? Previous topics send me in a loop t...

Dave_Cart by • Level 1: Joiner
  • 739 Views
  • 8 replies
  • 0 kudos

Tariff upgrade

Hi I have upgraded my tariff but my circumstances have changed. Can you please cancel order number NC82836784. It has gone live

Dave37 by • Level 1: Joiner
  • 228 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer my number

Hello today i activated my o2 sim card. And i would like to transfer my number from vodafone to o2. Could you help me?

QuaReack by • Level 1: Joiner
  • 372 Views
  • 2 replies
  • 0 kudos

Ready to collect but stuck on „processing”

Hi there. I’ve decided to upgrade yesterday. Everything has gone through, my order went from „delivery” to „ready to collect” but I haven’t received any confirmation or 4 digit code. What’s going on? I’ve received all documents etc. Also can I show m...

Dawid3 by • Level 1: Joiner
  • 1432 Views
  • 11 replies
  • 0 kudos

Resolved! Switching contract to SIM only

My contract is due to end this month, and I'm looking to stay with O2 with a sim only deal. I called but the price they offered was significantly less than I found elsewhere online. What is the process, if I were to go with an O2 sim, of changing ove...

Darryl1 by • Level 1: Joiner
  • 1134 Views
  • 10 replies
  • 0 kudos

Cancelling o2 Without SIM

Hello I didnt realise Virgin set me up an O2 account and had sent a SIM to me. I have never used this SIM and only just realised Im getting charged like £5 a month for something I do not use. I tried to cancel this online but it says it's sending a c...

Declan34 by • Level 1: Joiner
  • 487 Views
  • 5 replies
  • 0 kudos
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