Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! two numbers, same account...

Good morning, I have 2 lines on my account (mine and my husband's) that we've both recently transferred over from Three and I was told in store that to be on the same account was better for the Volt benefits and monthly discount. We both have PAC cod...

5G SA Sim ans S24 Ultra

Just quick post, gsmarena states that the s24 ultra is compatible with 5g SA. How do I get the required R15 sim?

Mobile not working in South Africa

My son has landed in South Africa. I bought him a bolt on for data but his friends EE and Vodafone mobiles have connected to the local network but not his. Any good ideas?

Not receiving one time passcodes by text message

Hi I'm trying to get into my banking app and they want to send me a one time passcode by text but I'm, not receiving anything. Please help

I have charges from Google play

I have 5 charges from Google play but I have never bought anything so not sure what there from and why

Best pay monthly SIM plan if working in Monserrat in the Caribbean for the next few months.

I’m going to be working in Monserrat for the next few months and want to keep my o2 pay monthly SIM only deal. The £6 daily bolt on is a little steep for everyday use and I am wondering if anyone knows of a better plan for working overseas please?

SAMSUNG EARBUDS

On 4/7/2023 I upgraded my phone to a Samsung S23 Ultra, which at the time of purchase came with a pair of Galaxy air buds for £1. I completely forgot about the ear buds until my husband reminded me in June. I made a phonecall to customer services on ...

Cancelling extra

I want to cancel my extra subscription of Disney plus. I cant find the option to cancel this.

New phone

My new phone from you has just been delivered but I don't seem to be able to make any calls on it.

Recieving calls when non EU roaming

Hi,I was recently in Northern Cyprus and kept getting calls from a 0800 number. Every time my phone rang i was charged £2.00 even though I rejected the calls.I queried this with the customer service and couldn't get a complete answer.Why do you get c...

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