Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 455598 Views
  • 2 replies
  • 2 kudos

Resolved! PAC Required

How do I get a PAC code from myO2, when my number is not listed?

Sim only

i would like a second sim only plan on my account

AB64 by Level 1: Joiner
  • 456 Views
  • 1 replies
  • 0 kudos

TEXT FORM 02

WHAT DOES NC5SA9116 MEAN

paulplumb by Level 1: Joiner
  • 731 Views
  • 2 replies
  • 0 kudos

Resolved! Switch Up question

Hi all.I’m looking to do Switch Up for iPhone 16 Pro Max.I have checked online and I meet all criteria and condition of phone.My question is, when I place the order, do I receive new phone and set up before sending back my old phone or do I need to s...

Timbo85 by Level 1: Joiner
  • 2215 Views
  • 3 replies
  • 0 kudos

Sim only not arrived

Ive still not received my sim only SIM card from 3 weeks ago. 

Ciara4 by Level 1: Joiner
  • 673 Views
  • 1 replies
  • 0 kudos

Can’t track my order

Hello I ordered new iPhone 16 pro max on day they came out but can’t see my order on my app or even on website would you be able to chase up for me pls

Kate29 by Level 1: Joiner
  • 803 Views
  • 1 replies
  • 0 kudos

Cancel ASAP overseas

I don’t know what plan I have. I thought I had already cancelled my rolling plan and just had a pay as you go but just received an email that I am about to be charged the next month. I have gone to cancel all together as I have moved back overseas bu...

Hellllppp by Level 1: Joiner
  • 836 Views
  • 2 replies
  • 0 kudos

Resolved! Lost simcard

Hi I lost my sim card on holiday. How can I request a new one ? 

Aleksw_1 by Level 1: Joiner
  • 650 Views
  • 1 replies
  • 0 kudos

Return

I’ve sent my phone back today which was a switch up upgrade. I was told when they confirm the return I can place a new order using switch up as I returned my other one within the 14 day cooling off period, is this correct?

Iharris22 by Level 1: Joiner
  • 486 Views
  • 1 replies
  • 0 kudos

Services off

my services were turned off due to a late payment I’m now up to date when will they be switched back on

Cherry1 by Level 1: Joiner
  • 641 Views
  • 1 replies
  • 0 kudos