Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Top up data

I need to top up my sons data

Resolved! Switch up to which pixel?

Hello all,I'm currently using the Google Pixel 8 Pro with the Switch Up option.The Pixel 9 series is coming out with an extra model. The 8 series has two phones: the Pixel 8 and the Pixel 8 Pro. The 9 series will include the Pixel 9, Pixel 9 Pro, and...

Using my phone in USA

I have Travel Inclusive Zone bolt on but my phone will not call a uk number from USA. I have tried the IMEI number on your website and it says that it is NOT in your database.

No SIM

I ordered a tablet with data plan. I received the tablet Friday but there was no SIMcard inside. Does the SIM card get posted separately?

Bill

I'm trying to pay my bill. It keeps saying there is something wrong

tarrif

i’ve topped up my balance to renew my tariff but when i go to buy it it’s asking for my payment details?

Overdue payment

Hi there

Outstanding balance.

I paid off my phone debt of £100 to moorcroft debt collection already, but I still had an outstanding balance of £88 on 02 despite them emailing me telling me that the amount I owed had been passed on to moorcroft is this correct?

Contract isn’t showing on my account

I’m trying to use the ‘my o2’ account.I want to upgrade my phone, but it’s showing that I have no contracts on my account

Missing payment.

Hi Hi. I'm not sure if anyone can help with this. I paid my bill by card and somehow O2 have lost the payment. I have called customer services numerous times only to be told my bill is overdue, which it clearly isn’t. And they will put a promise to p...

O2

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