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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 249664 Views
  • 2 replies
  • 2 kudos

Can t see my bill

I can't login to myo2app. I can only do through a browser. Don't know how much data left

Georgas by • Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Resolved! Change bank details

My daughter wants to pay for her phone. How do we change the bank details for one of my numbers

nickdwyer by • Level 1: Joiner
  • 458 Views
  • 2 replies
  • 0 kudos

How can I know that my order is confirmed?

When I was doing the payment the phone get hanged and I was not suppose to see the confirmation regarding successful. When I go through my account balance amount was gone for the payment. Still I can't see the confirmation or order number

Vismaya by • Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos

Resolved! Struggling to upgrade

What has happened to o2. I’ve been a customer since the BT days, well over 30 years. My credit rating is excellent on Equifax and Experian and I’m paying £500 down on a new iPhone yet my purchase is referred them declined, then I’m told it’s been aut...

SF64 by • Level 1: Joiner
  • 2844 Views
  • 4 replies
  • 0 kudos

Switch up...

How is switch up in-store supposed to be done? I pre-ordered the Fold 6 today and I asked the person who processed it what I need to bring with me when they switch my phone over and they said I have to send it off via courier? I read on the O2 websit...

Paul820 by • Level 3: Thinker
  • 906 Views
  • 3 replies
  • 0 kudos

SIM card

My new phone isn’t accepting my SIM card. I’ve been sent an eSIM but can’t get that to work either

My o2

I need help my bill is not paid and I can’t log in my account to check it send a code to the phone number but I can’t log in can you please change to send a code to the email so I can log in

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