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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237744 Views
  • 2 replies
  • 2 kudos

Cancel contact

I need to cancel my contract it’s sim only

Paulgd by • Level 1: Joiner
  • 224 Views
  • 1 replies
  • 0 kudos

Bolt on removal

Hello O2 Team,I want to remove my bolt on with 1 GB of data and 50 minutes (£12 a month) but unable to do so.Could you please kindly remove my Bolt on for me.i am looking forward to hearing from you soon.Kind regards,Liudmila Fleming

Lost Sim

Hello, I have lost my SIM card, is there anyway I could get it converted to a virtual one?

Unacceptable signal quality. Best course of action?

Hi I've been with O2 for a few months now.The signal quality of the service is entirely unacceptable. Using my phone across a wide range of towns and cities of northern England I would say 3 out of every 4 times I take my phone out of my pocket I hav...

Silvz by • Level 1: Joiner
  • 465 Views
  • 3 replies
  • 0 kudos

Struggling to pay

I can’t pay my recent due bill due to changes in my benefits payments I’m not able to pay until 18/07/24 in full. I hope to avoid any disruptions to our service in the mean time

Kerry18 by • Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos

Resolved! Do I need to activate bolt on?

Do I need to 'activate' the bolt-on once added to my O2, or is that automatic? Dont want to be charged because I missed a step

PeteVFX by • Level 1: Joiner
  • 433 Views
  • 3 replies
  • 0 kudos
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