Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

ABROAD WITH NO VOLT

I'm abroad and have had to buy a sim card as Volt wasn't available despite me being a Virgin Media customer for many years. I'm unable to pay my bill online as I can't receive the text giving me a security code. I will pay on Friday when I return to ...

Switch up order nightmare

Hi everyone! Just looking for some advice on my current situation with a switch up order, as it just seems to be one thing after another currently. I wanted to place an upgrade order to go from a Pixel 7 to a Pixel 8 Pro, due to a good deal that was ...

the credit check for the monthly payment was not approved …how come they still deducted the upfront

hello

How to inform O2 I have a credit note for charge on my bill

I have been charged through O2 for something I had cancelled with Apple. I have a credit note from Apple. How do I get the charge taken off my O2 bill?

0843 Nuisance calls

I’ve seen previous posts on getting nuisance calls from 0843 numbers, but nothing recent is there anyway I can simply block all calls from 0843 numbers ? I’ve tried call blocking apps, but they only work after the call and relies on people reporting ...

Data rollover

I’ve used all my day for the month, but I get paid tomorrow morning. I debating buying a bolt on but I don’t know if that is worth it because I know I have data rollover but I don’t know how much. Is there a way I can check how much data rollover I h...

Upfront payment for new phone

In Feb I made an online purchase with o2 for a new Samsung S24 and paid £780 upfront, the next day I found a better deal with Samsung directly. I called o2 & was advised to refuse the delivery from o2, which I did, The device was returned to o2 and o...

Broadband Upgrade

Hi, I've recently upgraded my broadband to unlimited. I had purchased the 40GB, however this was not enough. Will the new upgrade be available straight away?CheersMark

Bill

Hello, I am overdue paying this month's bill and I was wondering if I could pay double on my next bill due to financial difficulties and resume my connection. I get paid on the 9/08/24 and I can pay both bills on that day.

Upgraded wrong number

Hi, I recently got a text to my number ending 603 saying I could upgrade, as this was a SIM only I decided I wanted to get a device also. When logging in I got to the homepage with both my numbers on the left and my details on the right, I clicked th...

O2

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