Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Change direct debit

Hi, I need to change my direct debit from one account to another - how can I arrange this?

reduce bill?

i want know if i can reduce the bill?cant find chat online as i am deaf and cant use phone at all. only texts

Calls not working

Hi my calls are not working abroad

02 Virgin Sim

Took out new Virgin Media account and declined the 02 phone with the package as partner already with 02 for three lines on contract. Never received sim as requested but to date I have been charged from my bank £229.78 over the past few months for wha...