Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

SIM QUERY

Good evening. I currently have a pay monthly contract with device plan and airtime usage. My query is - can I change my sim by cancelling my airtime but keep paying the device plan?

Contract due day

Subject: Inquiry About Contract Due DateDear O2 Customer Service,I hope this message finds you well.I am writing to inquire about the due date of my current contract with O2. Could you please provide me with the exact date on which my contract is set...

Fraud

Hi can I have some help please,my account was hijacked by my plan.

Order update

I have an order update that I have past credit check and log in to my account to see next steps but there is nothing in my account?

Cancel

I wish to cancel this contract

Disney+

I am looking at an upgrade and have been looking at my accounts. It seems that I am being charged for Disney+ but I have not subscribed to this.

Adding a new card

I am unable to add a new card for me rolling plan, keeps saying cannot find address and cannot get any further

Resolved! I want to add a 3rd number and cancel the 1st number and then use the PUK code on the third number

Hi,I want to add a 3rd number and cancel the 1st number and then use the PUK code on the third number.How can I do that please?

Was offered 20% off second number, but not showing on bill

When my £8.70 (former Virgin Mobile) SIM only contract expired, I got a message from O2 saying it was going up to £18.79 I think. On June 28 I rang 202 and spoke to a lady saying I was thinking of leaving, and asked if I could get a deal. She found m...

Resolved! Travel to Turkey

Hey - can anyone pls advise?for travel to Turkey from UK, is it more cost effective to have O2 Travel Zone 2 or O2 International Bolton? TIA

O2

Forum Posts