cancel
Showing results for 
Search instead for 
Did you mean: 

Returns

Iharris22
Level 1: Joiner
  • 5 Posts
  • 4 Topics
  • 0 Solutions
Registered:

How long after O2 has received your return handset does it take to update the system? It was received this morning at 8am 

Message 1 of 4
257 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 150477 Posts
  • 643 Topics
  • 28665 Solutions
Registered:

@Iharris22 

At least a week and more likely two.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
252 Views

Iharris22
Level 1: Joiner
  • 5 Posts
  • 4 Topics
  • 0 Solutions
Registered:

@MI5 oh gosh hopefully not as I haven’t got a phone

Message 3 of 4
246 Views

MI5
Level 94: Supreme
  • 150477 Posts
  • 643 Topics
  • 28665 Solutions
Registered:

Chase them up @Iharris22 

but from the past experiences, they aren't always quick.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
244 Views