Returns - refusing delivery

[charleem]

I bought a tab s4 on a data contract direct from o2, decided against it due to a much better deal from Carphone Warehouse, but the line is still active on my account. I've called and been told that it's still on the way back to them but I don't understand why it's taking so long. I've never had the tablet in my possession, I told the courier to return to sender.

Anyone know how long this should actually take please?

[charleem]

Big thank you to EmilieT for sorting all of this out for me.

I've had the refund through on my credit card today and the number dropped off my account a couple of days ago  

[Anonymous]

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@charleem wrote:

Big thank you to EmilieT for sorting all of this out for me.

I've had the refund through on my credit card today and the number dropped off my account a couple of days ago  

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@EmilieT Will be thrilled that it’s sorted & that you’ve come back to say thanks!

[Betablue]

Well done @charleem for letting everyone know!

[Cleoriff]

Great news @charleem and well done @EmilieT

[EmilieT]

Really glad to hear the refund came through now @charleem, and happy we were able to help