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Refund

JohnB3
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Hi 

 

My account is in credit.

My account on O2 shows closed.

How can I request a refund?

My direct debit has been cancelled.

 

Thanks

 

 

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gmarkj
Level 66: Unequalled
  • 12746 Posts
  • 95 Topics
  • 1161 Solutions
Registered:

You need to speak to the Payment Management team then @JohnB3 

Their number is 0800 902 0217

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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