on 02-12-2024 13:00
Hello i missed one payment on my bill and you cut my phone.
I have payed the bill but still no service!
I'm abroad and cant call without my phone being connected!
And cant believe you do not have an email dept ?
Please help
Solved! Go to Solution.
on 02-12-2024 13:04
Use Skype to call the free number or use social media
on 02-12-2024 13:03
It can take up to 48 hours to reconnect
If longer than that
on 02-12-2024 13:04
on 02-12-2024 13:10
If only you had a direct debit as you're supposed to have Guide: How to Pay Your Bill (Airtime & Device Plans)
on 02-12-2024 13:10
on 02-12-2024 13:10
Hi Jonsie,
Thanks for the quick reply, I will have to DL skype I guess , thanks for the numbers. I need to speak to Customer service as i also want to change my sim to a pay monthy but want to discuss this with someone first.
on 02-12-2024 13:11
on 02-12-2024 13:11
I do have DD
02-12-2024 13:35 - edited 02-12-2024 13:35
02-12-2024 13:35 - edited 02-12-2024 13:35
How long do you intend to be abroad?
As from.April all roaming will be subject to 63 days in any 4 month period fair usage