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JohnCover
Level 1: Joiner
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Hello i missed one payment on my bill and you cut my phone.

 

I have payed the bill but still no service!

 

I'm abroad and cant call without my phone being connected!

And cant believe you do not have an email dept ?

 

Please help

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jonsie
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jonsie
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It can take up to 48 hours to reconnect

If longer than that

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202
Use the specific Payment management number 0800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
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jonsie
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MI5
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If only you had a direct debit as you're supposed to have Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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JohnCover
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Hi Jonsie,

 

Thanks for the quick reply, I will have to DL skype I  guess , thanks for the numbers. I need to speak to Customer service as i also want to change my sim to a pay monthy but want to discuss this with someone first.

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JohnCover
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I do have DD

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Enlli
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How long do you intend to be abroad?

As from.April all roaming will be subject to 63 days in any 4 month period fair usage

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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