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Problem with payment
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on 06-08-2019 17:01
Hello I have a problem paying my account on the gde page regularly pay the first cash I tried 1/08 and as soon as I checked the bank then it stopped as I looked at my bank account wrote that the money is in the process of transfer so I was not afraid and payment I did not repeat again because yesterday I got the news that I do not have to pay the account and then I have only 5 days I tried again to pay the same process I do not understand what is happening I hope you solve the problem
Solved! Go to Solution.

Re: Problem with payment
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on 06-08-2019 17:08
You need to call 202 and speak to customer services.
Other ways to pay here Guide: How to Pay Your Bill (Contract)
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Problem with payment
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on 06-08-2019 17:09
Re: Problem with payment
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on 06-08-2019 17:10
We cannot see your account here so we wouldn't know.
Please call 202 for assistance.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Problem with payment
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on 06-08-2019 17:26
@MartinJosai This is not O2. This is a customer community. You need to speak to customer service.

Re: Problem with payment
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on 06-08-2019 19:43
@MartinJosai @Really you should have a direct debit set up then you wouldn’t have these issues