Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! An embarrassing question

Well, 2 questions to be honest. I'm new to Smart mobile phones & monthly contracts; please can someone tell me what the 'unlimited minutes' mean? Does it mean I can ring any mobile number, regardless of which network they're on, or is it just to O2 p...

Resolved! Help with a new contract and phone

Hi, so ive been with 02 for...15 years, and Im feeling like im not getting a very good deal, my contract goes up £10 every year and thats not cool! Does anyone have any tips on how to get a good deal? Do i speak to someone instore for a better deal o...

Resolved! WiFi calling

When using WiFi calling can you call landlines or only contacts on WiFi?

Resolved! Problems with applying my unidays discount

Every time I try and apply my unidays discount it doesn't I'm doing what it says and still doesn't work.

Resolved! Cancelling Contract with O2 and starting another O2 contract

Hi, I have just bought another pay monthly phone (which is O2), and I currently have a pay monthly one with O2.When my new phone arrives which is a new contract, how do I cancel my old pay monthly contract but keep my mobile number for my new phone -...

Resolved! Roaming

Do I need to contact O2 to activate roaming before I go abroad? Or is it automatically switched on?

Resolved! No mobile network??

I recently paid my bill which was a day late - I settled it and was told that my internet and outgoing calls would be updated within 10 mins (this was at 6pm last night) - I can ring out,but I still cannot get onto the interner without using home wif...

Data Bolt On Bought Twice?

I just bought an additional 12GB Data Bolt On for £30.50. It didn't seem to go through, so I purchased it again. I have now received two confirmation emails. My account seems to have been updated correctly with the additional 12GB, but I just want to...

Resolved! My O2 contract will end 21 Nov 2018 and I want to keep my numbers to O2 PAYG, what need to do now?

My O2 contract will end 21 Nov 2018 and I want to keep my numbers to O2 PAYG, what do I need to do now to make this happen from 22 Nov 2018?

Resolved! What O2 numbers to dial from my phone like 901 for Voice mail

On previous providers SIMs I had a list of numbers I could dial like 901 for voice mail, my new O2 SIM has no useful numbers stored and I can not find a list on line. Where can I get alist of these numbers?

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