Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Billing

Why is my bill going up 3 times the amount?

Resolved! Sim only tariff

Hi there, I have a SIM only tariff and wonder if it includes roaming. I have lots if data but it does not seem to work when abroad.Thank you

Resolved! Incorrect country on my o2 travel

Okay so I’ve travelled to Greece and we arrived yesterday. I’ve had the welcome to Greece text and that all minutes calls and data come out of usual package as on o2 travel.I’ve woke this morning to a to text saying welcome to turkey and that I’ll be...

Resolved! Lowering my tariff

For a while I’ve been trying to lower the amount of data I get each month and obviously lowering my tariff. I currently get 25GB and I only use around 10-15 each month. I pay £48 a month as this includes unlimited calls and texts but it’s starting to...

Resolved! Second line

I've been an O2 Pay Monthly customer since April. I'm thinking of getting an LTE tablet which would mean a second line. Do you have to be an O2 customer for a certain period of time (I.e 6 months) before applying for a second line? I used to be an O2...

Apple Watch e-sim

I have just purchased a Apple Watch direct from Apple as it is £45 cheaper than getting it from o2. Apple advertise that it works with EE/Vodafone/o2 on theirs website. Ie buy a watch from Apple and take it to a supporting network...After setting the...

Resolved! payforit charge

how to put stop to payforit charge

Resolved! Adult content blocked

Age restriction is on my internet out of the blue? Have to prove age but have no credit card

Resolved! Address

I have ordered a sim contract with yourselfs my sim card has been sent for tomorrow I just don't want it going to the wrong place but I am not currently at my home address I need to change it please [personal details removed]Many thanks.

Resolved! Things you have bought

Hi, what things you have bought mean? I don't remember buying anything. Please explainThanks

O2

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