Price increse

[Jamieleigh]

I've been paying £39 A month for my contract, received text stating new bill was available so signed into o2 to veiw it, my bill has increased to £40.56? I haven't gone over my data allowance, and have unlimited call minutes and texts? No charges for international calls as none been made. States on my bill no extra charges? Why has my monthly payment increased?

[MI5 · Accepted solution]

@Jamieleigh

Your tariff increases by rpi every year.
https://www.o2.co.uk/prices

You should have received a text and email back in February informing you of this.

[jonsie]

It's all in the terms and conditions that we all have to agree to and is in the emails that you were sent. If you purchased in store you should have been made aware at point of sale.

Each year O2 (and all the networks) increase your monthly tariff by the rate of inflation,  the current APR. This has been agreed by the regulating bodies so that that the ñètworks can squeeze more out of you when their own costs go up. Don't agree with it myself but there is Jack Shot anyone can do about it I'm afraid.

https://www.o2.co.uk/prices

[jonsie]

Of course that should be RPI .....damn auto correct and the edit time out 😈

[Anonymous]

It’s the RPI Increase. Mines gone up 80p this year which I expected

[Marjo]

Welcome to our forum @Jamieleigh!

Good info above from our members regarding the RPI above (thanks guys!). Please do take a look and don't hesitate to post again if you have any further questions.