Porting
Re: Porting
Follow the advice here https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278
Once you have supplied your PAC to your new network your current contract with the O2 will end immediately the port completes and O2 will generate your final bill. (This could be quite large, depending on how much time you have left on your contract)
If your phone isn't unlocked already you may need this
Info on ending your contract here
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
Good morning @graciebabe39, I was wondering if the information above helped you understand the porting process better? Do you have any additional questions we could help with? 
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