Phone

[Lowsw]

Hiya was suppose to have my new phone today between 12:44 ans 13:44 but i still have not had it. Ive been in all day waiting for it

[TallTrees · Accepted solution]

Hi @Lowsw 

Welcome to the o2 Community forum 

We are a customer based Community and don't have access to your account 

You need to speak to o2 customer services 

Access here:

you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this