Solved: Upgrade sim

Hannah200 · ‎16-12-2021

I’ve just upgraded my phone. I’m still with o2. I’ve been given a new SIM card. Do I need to use this and if so do I need to then transfer my number? Or can I just put my old one in new phone?

thanks.

madasaf1sh · ‎16-12-2021

@Hannah200

You don't have to use the new sim card, unless you live in a 5G area or want to use 5G

If so then follow the information in the sim wallet and in this guide Guide: Sim Swap: a mini guide 2017 update

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎16-12-2021

@Hannah200

You don't have to use the new sim card, unless you live in a 5G area or want to use 5G

If so then follow the information in the sim wallet and in this guide Guide: Sim Swap: a mini guide 2017 update

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

O2

Upgrade sim

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Failing Eligibility after 14 day new customer retu...

STAC Code

Move bill date

S25 pre order delivery date