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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237497 Views
  • 2 replies
  • 2 kudos

Resolved! Change in agreed price

I have a SIM card over due because of a drastic price change I want to cancel that SIM card I was told it was an extra 8 pound on top of for for a sim card of 5 gigs internet now I’m seeing 27 pound I don’t understand

Resolved! I have received the wrong phone

I have ordered a iPhone 13 Pro max and have received a 1phone 13 can I have this exchanged

05 by • Level 1: Joiner
  • 595 Views
  • 1 replies
  • 0 kudos

Resolved! I would like to keep my number

I have just recently moved onto a sim only and I would like to keep my old number.

Ss1995 by • Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

Resolved! Porting number

I have been waiting 24 hours for my Vodafone number to be ported. O2 sent me temporary number which is activated on my phone but my Vodafone number is still active and offering voicemail. What do I do I urgently need access to my old number should I ...

Jss by • Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Resolved! I have upgraded my phone

I have uograded my phone i have transfeered every thing bit its not letting me make calls, receive calls or texts

Salah11 by • Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail rings

Hi and help!I recently asked for help on here with how to set the number of rings before voice mail kicks in. I was given the answer but when I tried it I got a message saying that it was the wrong IM. Can someone please tell me what I am doing wrong...

Paulhc by • Level 1: Joiner
  • 1351 Views
  • 9 replies
  • 0 kudos

Resolved! Trying to find my contract or proof of purchase.

Hi I've recently bought the new z flip 3 and I'm trying to receive my free galaxy watch that I can get after getting the phone but I can't see where I can get proof of my purchase have the receipt but I dosnt have what phone it is on there and I need...

Kati1979 by • Level 1: Joiner
  • 414 Views
  • 1 replies
  • 0 kudos

Resolved! Swap

Hi I have new contract Sim only. I try swap my old Sim for new I need stay same old nr top up for this new contract. Haw long I wheating for swap?

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