Pay Monthly
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Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 24 replies
  • 5 kudos

One off data bolt on 8gb

Hi, last month I am run out of data so I activate bolt on one off 8gb. Now I have cancel it or this is real one off ?

Karus by Level 1: Joiner
  • 2 replies
  • 0 kudos

Getting in Touch with Customer Service

Hi Wondering if anyone has any luck getting in touch with customer service at the moment? I have a spending cap on my phone i need removed asap, as i am working from home and needing to dial into various conference calls with the current situation. I...

Peter1234 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Leave O2 and no operator takes calls

Hi , I want to terminate my contract giving 30 days of notice and I understand that this is a procedure that can be done only by phone. I am trying from yesterday to get hold of an operator and when I finally manage to talk to somebody they say that ...

Luciag by Level 1: Joiner
  • 2 replies
  • 0 kudos

Promise to pay

Had an agree to pay set up and my phones been cut off and i cant contact anyone through phone or chat any ideas

Shadow by Level 1: Joiner
  • 5 replies
  • 0 kudos

Unable to contact o2 customer services

I’ve tried every single number I’ve found on this website, every single time I get told they are unable to take my call and hang up, it’s an absolute joke, I’ve lost services to my phone with no warning, it’s leaving me unable to do my job and quite ...

DrFumbles by Level 1: Joiner
  • 5 replies
  • 0 kudos

End of contract - pay monthly Sim

Afternoon, Current O2 customer contract coming to an end - i have ordered a monthly sim card which has a new number but i want to keep the same number - awaiting the for the sim to come will that come with a pac code as when i phone O2 I cant get thr...

Ray2 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Paying 2 Bills

My daughter has recently taken out her own contract with you as she is now 18. When she did this she got a new mobile number. I need to cancel my account and swap the number over to her account as we are currently paying 2 bills.

Stani by Level 1: Joiner
  • 2 replies
  • 0 kudos


hi I need to change my bill date due to coronavirus outbreak as I'm not in work

Smyth96 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Query

Hi Does anyone know if you automatically get the Family Discount added/taken away if you take out a new tarriff? Thanks

gd750608 by Level 1: Joiner
  • 4 replies
  • 0 kudos


I will like to discuss about payment settings plss I can’t pay all the money

Petronela by Level 1: Joiner
  • 5 replies
  • 0 kudos