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Phone upgrade not showing on my O2

Lorna5
Level 1: Joiner
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on ‎05-04-2020 19:36

on ‎05-04-2020 19:36

Hi I upgraded my
Daughters
Phone last month but it’s not showing on my O2 devices
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Cleoriff
Level 94: Supreme
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on ‎05-04-2020 19:43

on ‎05-04-2020 19:43

@Lorna5 

Systems are running very slow currently. Keep rebooting your phone and it will show eventually.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

Veritas Numquam Perit

Girl in a jacket
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Martin-O2
Former Staff
In response to Cleoriff
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on ‎07-04-2020 16:39

on ‎07-04-2020 16:39

Please give us an update once the device shows up @Lorna5! 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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