Phone signal on the iPhone 12

[Hd45]

Hello

[Hd45]

Hi does anyone know if there iPhone 12 is having issues with there phone signal mine is terrible

[MI5]

Hi @Hd45 

Use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update 

[Hd45]

Hi I have my old sim in the phone from my iPhone 6 but they gave me a 5G sim should I use that one?

[madasaf1sh]

@Hd45

Lots of people reporting poor signal issues on the iPhone 12 series over at Apple

https://discussions.apple.com/thread/251970550 (just one of many)

https://www.forbes.com/sites/gordonkelly/2020/12/01/apple-iphone-12-pro-max-iphone-12-mini-4g-5g-cel...

[MI5]

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@Hd45 wrote:
Hi I have my old sim in the phone from my iPhone 6 but they gave me a 5G sim should I use that one?

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Yes @Hd45 

That would be my first step.

[madasaf1sh]

@Hd45

Worth a try to do a sim swap but no guarantees

[Hd45]

Ok I will try fingers crossed it will work thank you

[MI5]

If no luck with that @Hd45 

I'd contact Apple to check the phone https://www.apple.com/uk/retail/geniusbar/

They can run diagnostics remotely over the phone or chat.