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Payment

arcadian13
Level 1: Joiner
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on ‎08-12-2023 09:56

on ‎08-12-2023 09:56

I can't use 02app or O2 on browser to pay a bill. It keeps saying 'your payment is being processed'. Any suggestions?

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jonsie
Level 94: Supreme
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on ‎08-12-2023 10:01

on ‎08-12-2023 10:01

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎08-12-2023 10:09

on ‎08-12-2023 10:09

@arcadian13 

All ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans) 

If you set up a direct debit it will avoid such issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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