Payment

[arcadian13]

I can't use 02app or O2 on browser to pay a bill. It keeps saying 'your payment is being processed'. Any suggestions?

[jonsie]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[MI5]

@arcadian13 

All ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans) 

If you set up a direct debit it will avoid such issues.