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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 261563 Views
  • 2 replies
  • 2 kudos

Roaming in USA

Come on. You advertise for roaming in the USA yet you throttle down to 500k speed. Takes for ever to download, search or do anything. Pretty useless. So give us a break turn it up a little bit. Will be careful to read the small print next time. If it...

USA by • Level 1: Joiner
  • 579 Views
  • 2 replies
  • 0 kudos

Resolved! How to check if I am out of contract ?

Hi I have 3 numbers with O2 , all in one account. How can I check which of my numbers are out of contract now ? I tried browsing through the website but couldnt find the answer. Can someone please help.Thank you!

Dhanepud by • Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos

Resolved! Airtime

I’m currently only paying for airtime only on an old phone on a sim that I’m not currently using due to moving abroad to Australia (new sim). I’d like to cancel it? How does this work? Can’t seem to get in contact via phone to 02.

Mur2 by • Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

Monthly payment by direct debit

I am getting msg for my mobile no xxxxxxxxxxxx bill unpaid but I have given instructions to pay by monthly direct debit and you keep sending me msg for unpaid bill please amend your record and collect monthly bill by direct debit sort code xxxxxxxxxx...

Bill21 by • Level 1: Joiner
  • 648 Views
  • 4 replies
  • 0 kudos

Top up

Took my money for bolt on I wanted my monthly bundle 

Bryan2012 by • Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Recent bill

Why was my last bill 116£ ? 

A/c No:- (REMOVED)

I have recently received a text stating my bill for this month is £7.08. I left O2 on the 15/12/23 so do not understand why I have been billed? The text offers me a choice of carry forward to next bill ( not truly relevant as I have left O2!) or cred...

DavidKing by • Level 1: Joiner
  • 457 Views
  • 2 replies
  • 0 kudos

Temporary pay monthly number

I'm trying to keep my number from PAYG to monthly. The Keep My Number Form says I need my temporary pay monthly number which should be in my confirmation email or SIM pack. I can't find it in either. Please help! Where is it?

Jammymoo by • Level 1: Joiner
  • 1552 Views
  • 4 replies
  • 0 kudos

Resolved! Billing

hi I have a bill I ain't payed yet and I have a up coming one. I writing to let you know am paying everything on the 8th January

Kel-bel32 by • Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

Paid phone bill still showing up as unpaid

I keep getting contacted to pay my phone bill despite having already having made the payment and been charged for it! I would like to add a photo as proof of payment but it doesn't seem to be working. All the best, Jasmine

jsc1999 by • Level 1: Joiner
  • 812 Views
  • 2 replies
  • 0 kudos
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